CCI Reminder: You May Want To Check Your Credit Card If You Canceled A Room Through Travel Planners

Doing a routine look-over of my accounts I noticed I got socked with a deposit for a room rezzo I made and later canceled in full accordance with Travel Planners policy.

Travel Planners is being really nice about it, and I'm no longer 22 so this doesn't bankrupt me, but the principle of the thing is annoying. I had to ask to speak to a supervisor to get past the "it should cycle back to you in a month" assurances, because, you know, you cancel a room weeks before a faulty deposit is secured you want that money back without them borrowing it for a month first.

Update: I was able to take care of it. Basically, what happened is that the person at the hotel in question doing deposits did the deposits and only then went to work on the second sheet of paper, the cancellations, so she immediately refunded and by the time that comes through they'll have had my money extremely briefly. I guess the point is to be careful and double-check stuff like this.
 
posted 10:00 am PST | Permalink
 

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