Tom Spurgeon's Web site of comics news, reviews, interviews and commentary











October 18, 2015


This Site Is Still Broken, But We’re Working To Fix It

About a month ago I started to get a blank page when going to edit posts. The way I run the site counts on a lot of my editing posts so that I can do a little bit when time allows and not just do the site front to back every day. I do birthdays ahead of time, for example, as I'm beset by insomnia. I do a lot of the columns with bullet points that way.

So anyway, this blank page was easily taken care of by switching browsers. Then when it started happening on whatever browser I was using (safarai, chrome, explorer, firefox) I could get it back by clearing the cache. Eventually I had to clear it nearly every other time I used it. Now there's no getting back the edit page at all. Just this:

image

And now it's what my publishing partner Jordan gets in California even though other people can get to the edits page and he previously could, too. We get it on every browser and on multiple computers. I get it on my phone both wi-fi and 4G. Other people don't get it at all.

So if anyone has any advice, we'd appreciate it. We've turned off the modem and turned it back to re-route the whatzit. We've had our server people -- who can easily get on and thus don't see a problem with which they can help us -- check to see if the IP is banned. We're quite baffled. So if you can help, .(JavaScript must be enabled to view this email address) Right now I have a help me page at the tool kit's site we use on CR to see if maybe that's the problem. They've already asked me to do two things I can't do, so I'm not thinking this is going to be easy.

I will start regularly posting on Monday at the tumblr -- comicsreporter.tumblr.com -- if this doesn't resolve. If this post is still up, it didn't resolve. And I have no way of getting at it to take it down until it does resolve. So please bear with me; sorry for the hassle. I am sort of amazed over the last ten years of doing this how fundamentally unreliable publishing on-line has been, as much as I love it and as much as I owe it. And this still isn't as bad as when the server people we had at one time deleted 60 percent of our files and wouldn't talk to us for a month. But it's pretty bad! Hopefully it goes away soon. If not, see you at Tumblr where I will be doing ads in-text Johnny Carson show style. -- Tom

Update October 18, Noon ET

I have access to a few files through a trick someone set up for me, and the ability to do new posts remains unchanged. I can thus soldier on a bit, and I'm going to take this post from off the top of the page to a post that continues every day from a more modest position top to bottom. Thanks for everyone's help, and we'll continue to work on things.
 
posted 12:00 am PST | Permalink
 

 
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