January 5, 2009
Reminder: Check Your Comics-Related Subscription And Hold Arrangements

I heard from some of you right around the New Year that were dismayed -- or at least surprised -- that you had been charged with another year of an automatic subscription option related to on-line comics content. Checking one of my own bank accounts, I noticed that I had been charged on one even though I could have sworn I'd opted out of automatic renewal early last Spring. In fact, that it was so long ago was a reason I hadn't thought to check on it more recently.
I urge all of you to check up on such accounts, to make sure you're squared away. It seems to me that if you don't think you were supposed to be renewed, or if things like staggering financial losses including a change in your employment status have made you forget about a few bucks you had pledged here and a few bucks you had pledged there, you are probably better off objecting right away rather than after the new subscription has settled in for a while. In my case, I filed a standard billing account complaint with customer service, and if it doesn't work out, it's not a big deal.
I would also extend this sort of general check-up to any and all formal or understood arrangements with your local comic book retailer on the matter of held material. If, for example, you're certain you're no longer on the hook for a book that was due, say, last summer, and your retailer thinks you are, that could be bad. The pain of that eventual conversation or others like them seems to me avoidable in a lot of cases without either side becoming at fault.
posted 6:55 am PST |
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